Refund policy

Returns will not be accepted without prior authorization and a Fantasy Lab issued RA#. To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Fantasy Lab is unable to accept returns for the following reasons but not limited to;

• Used merchandise will not be eligible for returns due to health and safety reasons.

Damages and issues

Defective goods will be replaced or given account credit.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return questions.